3:Sixteen will gladly issue an EXCHANGE or STORE CREDIT on full priced with receipt and tags attached until January 3, 2027. Items must be unwashed, unworn, unaltered, and free from stains or odor.

***ALL SEASONAL ITEMS ARE FINAL SALE***

 *ALL SALE ITEMS are FINAL SALE!

*ALL CUSTOM ORDERS are FINAL SALE!

*ALL FOOD items are FINAL SALE!

*Store Credit will be issued on a gift card. Not responsible for lost or stolen gift cards.

*Returns & exchanges CANNOT BE PROCESSED WITHOUT a receipt!

Shipping and handling charges are non-refundable, and return postage is the customer's responsibility.

Return Instructions for ONLINE purchases

When making a return mail your item folded and shipped neatly in its original form (unwashed, unworn, tags attached) with a copy of your packing slip or emailed receipt to:

3:Sixteen Returns

108 East Main Street

Lebanon, Tn 37087

Damaged Items

Damaged items must be reported within 3 days of tracking number receipt of delivery. Please include a picture of the damage or defect with your email to:

3Sixteen37087@gmail.com

Lost in Transit

3:Sixteen is not responsible for packages lost in transit. If your package is lost in transit you must file a claim with the post office or call your local post office for information on the package.